New York City - Atlas Initiative

Low Service Utilization & Need for Community-Based Alternatives

New York City has committed to transforming its public safety strategy through community-based prevention and support, yet challenges remain. FFT, a proven therapeutic model used in the Atlas Initiative, has faced low utilization rates. At the same time, systems to coordinate referrals, track performance, and ensure high-quality implementation of services are underdeveloped, limiting program impact.

EBA Implementation Support, Data Tools, and Engagement Strategy

EBA was engaged to support the Atlas Initiative with targeted technical assistance and implementation guidance:

• Developed and managed the Atlas Evidence Database (AED) to track referral trends and identify early implementation issues
• Convened a cross-agency Client Engagement “Tiger Team” to address low FFT utilization and improve participation
• Co-facilitated the creation of the Atlas Program Guide to standardize practices across providers
• Co-created a Learning Network and trained the UWNYC Director of Transformation & Learning to sustain internal capacity

Coordinated Delivery, Early Detection, and Community-Centered Progress

The Atlas Initiative, bolstered by EBA’s support, is evolving into a scalable, data-informed model for neighborhood safety and well-being:

• Early indicators of clinical and operational issues are now more easily identified and addressed through the AED
• Participating agencies report greater alignment around FFT practices and referral processes
• Training and learning structures are enhancing the capacity of United Way and partner organizations to implement evidence-based strategies with consistency

This collaboration reflects NYC’s broader commitment to prevention, equity, and community-led transformation.